What is Bikayi app, features, services and how to use it?

What is Bikayi app, features, services, and usage?

Bikayi app is an inventive android application that helps you to create your Whatsapp integrated eCommerce (online) store and sell your products without any hassle. This is also WhatsApp Integrated which offers the service to share your products or catalogs in different versions such as a text message, images, video, and pdf form. Customers can also book orders by looking at the photos, description, and price of products on WhatsApp. Thus you reach your customers simply online.

Bikayi app is a free android application but also offers premium services in case you are interested in branding your business and receiving additional useful features to excel in business and reach another level.

Bikayi app can be downloaded from the Google play store.

How to use Bikayi app?

Bikayi app is very easy to use due to its simple User interface.

After installation, when you open the app it asks for login. You may log in through a mobile number, Gmail, or Facebook account.

Once logged in, you are asked to enter a few details about your store. Here you may type the name of your store. Select your language from English, Hindi, and many other regional languages. Now are done with the registration and you are ready to create a catalog of your products to showcase your online store to the customers.

There are five tabs at the bottom Home, Catalogs, Services, Social, and Help. These take you to particular sections for the successful creation and promotion of your store. Below are the details explained.

Catalogs

Select “Catalogs” to create a catalog of the products. Name it and then add products. You must have images of the products which are being added in the catalogs.

How to edit, rename, or delete a catalog.

Select the specific catalog and then tap on the “Action” at the bottom of the screen. Here you can do everything concerned with catalogs such as addition, creating subcategories, editing, renaming, or deleting. Also, you may hide a particular catalog.

Services

The Services tab tells the services being offered to the sellers.

You may create different shareable catalogs for the various products.
You may add or manage your staff members here and assign them limited or full access as per the role.
You may checkout the inquiries and orders placed by the customers. Also, orders and inquiries from the customers can be answered as per their requirements.
You may offer discounts to your customers by offering a promo code for a limited period of time.
Sellers can explore the whole statistics report of the products or catalogs. You can see the number of visitors who viewed your products. You instantly receive a notification whenever someone is going through or checking out any of the products on your online store on Bikayi.
Bikayi offers ready to use free images for several grocery items.you may add them in your catalog if you don’t have your own images of that product.
See the reviews of the customers or you may ask for a review.
Online payment, COD everything can be set in Order settings which are meant for checkout settings, pay mode, delivery terms, etc.
Business settings meant for adding the logo of your store, your business details (address, GST, Email, etc), privacy and return policy, and a small bio about your business.
You may link your social media accounts such as Facebook and Instagram pages to your Bikayi online store.
You may offer customers to order on Whatsapp.
Using Theme settings sellers can edit fewer things for a free account. If you want to manage your theme further as per your interest then you can upgrade to VIP where you will get a theme builder that facilitates changing your theme simply using drag and drop method.
Bikayi app also offers Premium services through which you can explore branding and other services. These additional services help sellers to take their business to another level.

Who can use or register in the Bikayi app?

Anyone who is selling something can register their business on the Bikayi app. All types of businesses can be listed here. Any shop owners (Kirana shop, Medical shop), online sellers -resellers, service providers, and the one who is doing dropshipping can open their online store on Bikayi.

Bikayi customer care number

In case of assistance, you may contact them in several ways mentioned below.

Whatsapp chat is the preferred way to contact for help.
For Live support from Bikayi, you may call on Phone: 080471 89960.
You may also do Live Chat from the app.
Email on support@bikayi.com or infor@bikayi.com.

Tap on the Help (?) tab on the bottom-right corner and you will have the above-listed contact support ways. Select the desired one and continue to resolve your issues.

Also, read How to register the Jio Mart app?.

Conclusion

Overall Bikayi app is a good app to create your online presence. This is very easy to use and loaded with so many useful features for free that anybody can easily create an online store from scratch.

Information videos are already present in the app to serve the knowledge and help sellers for the successful journey of their business on Bikayi. Also, Bikayi customer care present through various ways to resolve the issue arise if any.

Have you ever used Bikayi app, if yes then what is your review?